Terms And Conditions 

Acknowledgement & Acceptance of Terms

These Terms and Conditions currently apply but may be amended or edited from time to time. By using this website, you expressly agree to be bound by these terms as they are now or as amended or edited in the future. You acknowledge that you have read, understood, and accepted them. If you do not agree with these Terms and Conditions, you must discontinue your use of this site. Continued use of the website constitutes your acceptance of these Terms, including any updates or modifications. 

 Definitions

• "We," "Our," or "Us" refers to Nature's Edge Biocare.

• "You" or "User" refers to any individual accessing, visiting, or purchasing products through our website.

• "Products" refer to all health, wellness, and related goods available for purchase on this website.

• "Services" encompass all digital tools, information, and interactive features offered on our website.

1. Governing Law All matters and issues relating to the use or interpretation of these Terms and Conditions shall be governed by the International laws. For citizens and residents of other countries, applicable local laws will apply.

2. Use of the Website

• Eligibility: This site is intended for business and commercial purposes only and is not designed for individuals under the age of 18. If you are under 18, you must obtain permission from a parent, guardian, or a responsible adult to use this site.

• Prohibited Activities: You agree to use our website responsibly and refrain from any activities that compromise its functionality, security, or integrity. This includes:

  • Attempting to access restricted areas of the website without authorization.

  • Uploading harmful or malicious code, viruses, or scripts.

  • Engaging in spamming, phishing, or fraudulent activities.

  • Copying, distributing, or modifying website content without express permission.

• Lawful Use: You must comply with all applicable local, national, and international laws when using our website. Any illegal, unauthorized, or unethical use is strictly prohibited.

• Content Ownership: All content, including text, images, videos, logos, and graphics on the website, is owned by Nature's Edge Biocare or its partners. Unauthorized reproduction, distribution, or alteration of any content is a violation of intellectual property rights.

• Website Access: We reserve the right to restrict, suspend, or terminate your access to the website if we detect misuse, breaches of these Terms, or actions that harm the user experience.

3. Disclaimer and Limitation of Liability: The information, materials, and services provided on this site are delivered on an "as is" and "as available" basis. Nature's Edge Biocare does not guarantee the accuracy, completeness, or reliability of the information, content, or materials and expressly disclaims liability for any inaccuracies, errors, or omissions.

To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory. We do not warrant that:

• Access to the site will be uninterrupted or error-free;

• The site is free from harmful components, including viruses or technical sabotage;

• Security of accounts will be maintained without compromise.

We will not be held liable for any damages, including direct, indirect, special, incidental, or consequential damages, arising out of:

• Use of or inability to use the site;

• Errors, defects, or delays in operations;

• Unauthorized access or alteration of user data;

• Any failure of performance due to technical sabotage, computer viruses, or other malicious acts.

In the event that any provision in these Terms is held to be invalid, the remainder of the Terms shall remain enforceable. Nature's Edge Biocare's failure to enforce any provision shall not constitute a waiver.

4. Intellectual Property: Unless otherwise stated, all content on this website, including text, graphics, design, and logos, is the property of Nature's Edge Biocare and is protected by copyright laws.

You may not reproduce, distribute, or use any materials from this website without prior written consent from Nature's Edge Biocare.

5. Trademarks: All trademarks, trade names, domain names, and logos used on this website are proprietary to Nature's Edge Biocare or their respective owners. Unauthorized use of these trademarks is strictly prohibited.

6. Links to Third-Party Websites: This website may contain links to external websites operated by third parties. These links are provided for your convenience, and Nature's Edge Biocare does not endorse or take responsibility for the content, policies, or accuracy of external websites. You acknowledge that we are not liable for any losses or damages caused by your reliance on third-party websites.

7. Dispute Resolution: Any disputes arising from these Terms and Conditions that cannot be resolved through good-faith negotiations shall be submitted to mediation or arbitration, as agreed upon by both parties.

8. Prohibited Use: You agree not to use this website for any unlawful or prohibited activities. This includes, but is not limited to:

• Uploading, transmitting, or distributing harmful or illegal content;

• Introducing software viruses or other harmful code;

• Collecting or storing personal data of other users;

• Interfering with website operations, servers, or networks;

• Attempting unauthorized access to restricted areas of the website.

9. Limitation of Liability:

• To the extent permitted by law, Nature's Edge Biocare shall not be liable for any:

  • Indirect, incidental, or consequential damages arising from product use or website access.

  • Losses resulting from delays, interruptions, or technical failures of the website.

• Our liability is limited to the total amount paid for the product or service in question.

10. Health Disclaimer:

• Our products are designed to support health and wellness, but they are not guaranteed to diagnose, treat, cure, or prevent any medical conditions. Please consult your healthcare provider before use.

• The information provided on this website is for educational purposes only and should not replace the advice of licensed medical professionals. 

• You should consult with a healthcare provider before using any products, especially if you have pre-existing medical conditions, are pregnant, or are on medication.

11. Submissions: Any materials, feedback, or ideas submitted through this site will be treated as non-confidential and non-proprietary. Nature's Edge Biocare may use, reproduce, or publish such submissions for any purpose. Personal data will be handled in accordance with our Privacy Policy.

12. User Feedback and Testimonials:

• By submitting reviews, testimonials, or feedback, you grant us permission to display and use this content for marketing purposes.

• Testimonials shared on our website reflect individual experiences and results may vary.

13. Product Information and Availability:

• We strive to ensure all product descriptions, pricing, and availability are accurate and up to date. However, errors or inaccuracies may occur.

• Nature's Edge Biocare, reserves the right to correct errors, modify pricing, or update product information without prior notice.

• Product images on the website are for illustration purposes only and may not exactly match the actual product.

• Availability of products is subject to stock levels. If a product becomes unavailable after you place an order, we will notify you and provide options for a refund or replacement.

14. Orders and Payment:

• Placing Orders: By placing an order through our website, you agree to pay all applicable charges for the selected products, including shipping fees and taxes if required 

• Payment Methods: Payments are securely processed through trusted third-party providers. Accepted payment methods are displayed during checkout.

• Order Confirmation: Your order is confirmed only after payment is successfully processed. We reserve the right to cancel or reject orders due to:

  • Suspected fraud or unauthorized transactions.

  • Errors in pricing or product availability.

  • Noncompliance with these Terms.

• Currency and Taxes: All prices are displayed in "US dollars". Taxes and other applicable fees will be calculated at checkout.

15. Shipping and Delivery:

• Delivery Times: Estimated delivery times are provided at checkout and may vary depending on your location and courier services.

• Lost or Delayed Shipments: If your order is lost, delayed, or damaged during shipping, please contact us within 5 business days of the estimated delivery date. We will work with the courier to resolve the issue.

• Insurance: If shipping insurance is available, you may choose to add it at checkout for additional protection.

• Incorrect Information: You are responsible for providing accurate shipping details. We are not liable for delays or non-delivery caused by incorrect information.

• Claims for Damaged Products: To report damaged products, please include photographic evidence and details of the damage. We will assess the claim and provide a suitable resolution.

16. Return Policy: Products that arrive damaged or defective are eligible for return within 7 days of receipt. Contact us to initiate a return.

• Conditions for Returns:

  1. Products must be unused and in their original packaging.

  2. Perishable, opened, or customized products are not eligible for returns.

• Refund Process: Refunds will be issued upon verification of returned products. Refunds may take 5-10 business days to reflect in your account, depending on your payment provider.

• Shipping Costs: Return shipping costs may be the responsibility of the customer unless otherwise stated.

17. Termination:

• We reserve the right to terminate or restrict your access to the website if you breach these Terms or engage in misuse.

18. Security: We take reasonable measures to secure transactions made on our website. All sensitive information, such as payment data, is encrypted using Secure Sockets Layer (SSL) technology to ensure a secure shopping experience. However, we do not warrant or guarantee complete security of your data.

19. Changes to Terms Nature's Edge Biocare reserves the right to modify or update these Terms and Conditions at any time. Changes will take effect immediately upon posting to this page.

13. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Nature's Edge Biocare
Email:  info@naturesedgebiocare.store
Phone:  +256772764288
Address: Wandegeya (Namuswa Plaza)